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FAQ
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How durable are the pieces?Since the pieces are created from wood it can withstand practical use, but is susceptible to marring under heavy use. Understand that no wood will be able to withstand submersion in water for any prolonged period nor can it standup to being scrapped by a harder substance.
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How do I clean my piece?You'll usually want to avoid cleaning wood with water. However, sticky spots may need to be treated with soap and water. Here's how: dip the cloth in mild soap or detergent dissolved in water, wring the cloth nearly dry, and wipe the area. Rinse and immediately dry with a clean, soft cloth. Oil polishes, cleaners, and furniture oils protect wood by making the surface more slippery; they do not offer a hard protective layer. Products that contain a high percentage of oil make the surface smear, showing fingerprints. Avoid polishing with pure olive oil, which smears and attracts dust.
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ReturnsI will gladly accept returns and refund the price within seven days. I will not pay for the return and after inspection of the piece will refund your money. If the piece is damaged I will not refund the price, but will notify you.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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